美团(meituan)招聘Training and Quality Inspection
招聘职位：
Training and Quality Inspection 搜索同类职位
部门介绍：
Keeta是全球领先的外卖平台美团旗下独立品牌，专注于国际市场的餐饮与商品即时配送服务，致力推进全球市场的创新发展，实践“帮大家吃得更好，生活更好”的公司使命。
我们于2023年从中国香港起步，不到一年便成为当地行业的领跑者。紧接着，我们在2024年快速进入沙特阿拉伯，现已覆盖20余城。2025年我们继续提速，在短短40天内接连开拓卡塔尔、科威特和阿联酋。随后我们登陆巴西，以桑托斯和圣维森特为试点，于圣保罗正式启动，并向更多目的地迈进。
岗位职责：
1.Training System Development: Design and improve the team’s training framework and manuals based on business needs and team growth. Organize onboarding and ongoing training programs to continuously strengthen team expertise and service standards.
2.Quality Control Strategy & Implementation: Lead the establishment of quality standards and comprehensive quality assurance systems for the team (including sample checks, full checks, and process reviews). Conduct regular quality audits and assessments, drive issue rectification, and set up preventive and improvement measures targeting common errors.
3.Process Monitoring & Closed-Loop Management: Monitor key business processes such as merchant data upload, verification, and onboarding in real time. Use systematic indicators, sampling inspections, and automated tools to ensure rigorous quality monitoring. Analyze anomalies and issues with a data-driven approach, execute corrective actions, and follow up to guarantee the accuracy and integrity of team outputs.
4.Data Analysis & Continuous Optimization: Evaluate operational data as well as training and quality control feedback on a regular basis. Propose and implement improvements to enhance team efficiency and service quality.
5.Cross-Functional Collaboration: Work closely with Operations, Compliance, Product, and Sales teams to optimize processes and information flow, facilitating smooth merchant onboarding and ongoing success.
任职要求：
1. At least 3 years’ experience in quality control or training.
Hands-on experience in quality assessment, strategy development, process optimization, and continuous improvement, with an excellent grasp of quality assurance theories and common QA methodologies.
2. Logical thinker with strong data analysis and process monitoring skills; able to design and implement customized quality procedures according to business needs.
3. Effective communicator and collaborator, skilled at working across teams and driving team progress.
4. Highly proactive, accountable, and results-driven; adaptable and willing to learn in a rapidly changing environment.
5. Native Portuguese and fluent English (spoken, written, reading).
岗位亮点：
1. Holistic Perspective, Meticulous Control
2. International Team, True Cross-Border Collaboration
3. Direct and to-the-Point Communication
4. Flexible Innovation, Dare to Think and Try
5. Overseas Expansion Period, Ample Upward Mobility
Keeta是全球领先的外卖平台美团旗下独立品牌，专注于国际市场的餐饮与商品即时配送服务，致力推进全球市场的创新发展，实践“帮大家吃得更好，生活更好”的公司使命。
我们于2023年从中国香港起步，不到一年便成为当地行业的领跑者。紧接着，我们在2024年快速进入沙特阿拉伯，现已覆盖20余城。2025年我们继续提速，在短短40天内接连开拓卡塔尔、科威特和阿联酋。随后我们登陆巴西，以桑托斯和圣维森特为试点，于圣保罗正式启动，并向更多目的地迈进。
岗位职责：
1.Training System Development: Design and improve the team’s training framework and manuals based on business needs and team growth. Organize onboarding and ongoing training programs to continuously strengthen team expertise and service standards.
2.Quality Control Strategy & Implementation: Lead the establishment of quality standards and comprehensive quality assurance systems for the team (including sample checks, full checks, and process reviews). Conduct regular quality audits and assessments, drive issue rectification, and set up preventive and improvement measures targeting common errors.
3.Process Monitoring & Closed-Loop Management: Monitor key business processes such as merchant data upload, verification, and onboarding in real time. Use systematic indicators, sampling inspections, and automated tools to ensure rigorous quality monitoring. Analyze anomalies and issues with a data-driven approach, execute corrective actions, and follow up to guarantee the accuracy and integrity of team outputs.
4.Data Analysis & Continuous Optimization: Evaluate operational data as well as training and quality control feedback on a regular basis. Propose and implement improvements to enhance team efficiency and service quality.
5.Cross-Functional Collaboration: Work closely with Operations, Compliance, Product, and Sales teams to optimize processes and information flow, facilitating smooth merchant onboarding and ongoing success.
任职要求：
1. At least 3 years’ experience in quality control or training.
Hands-on experience in quality assessment, strategy development, process optimization, and continuous improvement, with an excellent grasp of quality assurance theories and common QA methodologies.
2. Logical thinker with strong data analysis and process monitoring skills; able to design and implement customized quality procedures according to business needs.
3. Effective communicator and collaborator, skilled at working across teams and driving team progress.
4. Highly proactive, accountable, and results-driven; adaptable and willing to learn in a rapidly changing environment.
5. Native Portuguese and fluent English (spoken, written, reading).
岗位亮点：
1. Holistic Perspective, Meticulous Control
2. International Team, True Cross-Border Collaboration
3. Direct and to-the-Point Communication
4. Flexible Innovation, Dare to Think and Try
5. Overseas Expansion Period, Ample Upward Mobility
免责声明：
此信息由美团官网 (查看来源)审核并发布，我们转载该信息，仅出于传递更多就业招聘资讯、促进大学生及广大求职者就业之目的。该招聘职位信息的真实性、准确性、时效性及合法性均由原始发布方“美团官网”负责。我们作为信息转载平台，不构成求职建议，不涉及任何职业中介服务，不对其内容承担任何形式的保证责任。请用户在使用转载信息时保持审慎，自行判断并承担相应风险，求职请认准企业官方渠道！
