美团(meituan)招聘Communication Senior Expert
招聘职位：
Communication Senior Expert 搜索同类职位
部门介绍：
Keeta是全球领先外卖平台美团旗下的独立品牌，肩负着“帮大家吃得更好，生活更好”的使命。依托美团深耕中国市场15年的技术与运营积淀，我们正引领全球餐饮与商品即时配送服务的创新与发展。
自2023年成立以来，Keeta始终扎根社区并创造价值。我们为用户提供可靠的外卖体验，以智慧技术助餐厅提升经营效率，在为骑手拓宽收入来源的同时，也充分提供安全保障措施。基于这份多方共赢、共同成长的理念，我们的业务已从中国香港稳步拓展至中东及巴西，并持续向世界迈进。
岗位职责：
1. Responsible for the design and operation of the entire process and link of rider service, and continuously improve the basic systems and product links of rider service workflow, implementation specifications and other basic systems and product links
2. Continuously improve rider service solutions, pay attention to rider experience, establish effective operation mechanisms, empower various business teams and improve their problem-solving capabilities
3. Insight, analysis, find out the pain points of riders, and work closely with the collaborative team to promote the problem to solve the problem from the source and reduce the occurrence of the problem
4. Through online and offline methods, enhance the loyalty and experience of platform riders
任职要求：
1. Have strong service awareness and excellent communication and expression skills
2. Have the ability to discover problems and actively improve, as well as strong business promotion capabilities, and propose complete optimization plans and promote the implementation of the plan to achieve results.
3. Able to collaborate or integrate internal and external resources, and have a team spirit
4. Strong logic, able to clearly judge rider pain points, analyse specific factors that affect rider experience, and provide reasonable solutions
岗位亮点：
Develop with the company and explore the global market
Keeta是全球领先外卖平台美团旗下的独立品牌，肩负着“帮大家吃得更好，生活更好”的使命。依托美团深耕中国市场15年的技术与运营积淀，我们正引领全球餐饮与商品即时配送服务的创新与发展。
自2023年成立以来，Keeta始终扎根社区并创造价值。我们为用户提供可靠的外卖体验，以智慧技术助餐厅提升经营效率，在为骑手拓宽收入来源的同时，也充分提供安全保障措施。基于这份多方共赢、共同成长的理念，我们的业务已从中国香港稳步拓展至中东及巴西，并持续向世界迈进。
岗位职责：
1. Responsible for the design and operation of the entire process and link of rider service, and continuously improve the basic systems and product links of rider service workflow, implementation specifications and other basic systems and product links
2. Continuously improve rider service solutions, pay attention to rider experience, establish effective operation mechanisms, empower various business teams and improve their problem-solving capabilities
3. Insight, analysis, find out the pain points of riders, and work closely with the collaborative team to promote the problem to solve the problem from the source and reduce the occurrence of the problem
4. Through online and offline methods, enhance the loyalty and experience of platform riders
任职要求：
1. Have strong service awareness and excellent communication and expression skills
2. Have the ability to discover problems and actively improve, as well as strong business promotion capabilities, and propose complete optimization plans and promote the implementation of the plan to achieve results.
3. Able to collaborate or integrate internal and external resources, and have a team spirit
4. Strong logic, able to clearly judge rider pain points, analyse specific factors that affect rider experience, and provide reasonable solutions
岗位亮点：
Develop with the company and explore the global market
免责声明：
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