美团(meituan)招聘Regional Operations Expert
招聘职位：
Regional Operations Expert 搜索同类职位
部门介绍：
Keeta是全球领先外卖平台美团旗下的独立品牌，肩负着“帮大家吃得更好，生活更好”的使命。依托美团深耕中国市场15年的技术与运营积淀，我们正引领全球餐饮与商品即时配送服务的创新与发展。
自2023年成立以来，Keeta始终扎根社区并创造价值。我们为用户提供可靠的外卖体验，以智慧技术助餐厅提升经营效率，在为骑手拓宽收入来源的同时，也充分提供安全保障措施。基于这份多方共赢、共同成长的理念，我们的业务已从中国香港稳步拓展至中东及巴西，并持续向世界迈进。
岗位职责：
What you'll do Key Responsibilities
Daily Operations Management: Serve as the main point of contact for day-to-day operational activities within the assigned region, including workforce scheduling, issue resolution, and performance tracking.
Performance Monitoring: Track, analyze, and report on key performance indicators (KPIs) such as productivity, order fulfillment accuracy, on-time delivery, and safety metrics for the 3PL workforce.
Workforce Oversight: Work closely with 3PL site and shift managers to ensure the workforce is adequately staffed, trained, and performing according to contractual Service Level Agreements (SLAs) and internal company standards.
Issue Resolution: Proactively identify and resolve operational bottlenecks and service failures by coordinating with 3PL partners and internal teams.
Process Improvement: Drive continuous improvement initiatives at a regional level, focusing on optimizing warehouse processes, workforce efficiency, and cost reduction in collaboration with 3PLs.
Quality Assurance: Conduct regular operational audits and site visits to ensure 3PL operations meet all quality, safety, and compliance standards.
Communication & Collaboration: Facilitate effective communication between 3PL partners and internal stakeholders, including Quality, Procurement, and Supply Chain teams, to align on operational goals.
Reporting: Prepare and deliver performance reports and operational updates to senior management, highlighting regional performance, challenges, and action plans.
Problem-Solving: React with appropriate urgency to situations requiring a quick turnaround and demonstrate strong problem-solving skills to address unexpected issues. What We Need From You
任职要求：
Requirements and Qualifications
Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Experience: Proven experience in operations management.
Skills:
Operational Expertise: Deep understanding of logistics operations, including, picking, packing, and shipping. Food delivery experience as a nice to have.
Analytical Skills: Strong ability to analyze data, interpret KPIs, and identify trends to drive operational improvements.
Communication: Excellent interpersonal and communication skills to build and maintain strong relationships with partners and internal teams.
Adaptability: Ability to work effectively in a fast-paced, dynamic environment with strong attention to detail.
岗位亮点：
Join the innovation team to bring business models from zero to one to one-hundred, in a very dinamic fast pace environment
Keeta是全球领先外卖平台美团旗下的独立品牌，肩负着“帮大家吃得更好，生活更好”的使命。依托美团深耕中国市场15年的技术与运营积淀，我们正引领全球餐饮与商品即时配送服务的创新与发展。
自2023年成立以来，Keeta始终扎根社区并创造价值。我们为用户提供可靠的外卖体验，以智慧技术助餐厅提升经营效率，在为骑手拓宽收入来源的同时，也充分提供安全保障措施。基于这份多方共赢、共同成长的理念，我们的业务已从中国香港稳步拓展至中东及巴西，并持续向世界迈进。
岗位职责：
What you'll do Key Responsibilities
Daily Operations Management: Serve as the main point of contact for day-to-day operational activities within the assigned region, including workforce scheduling, issue resolution, and performance tracking.
Performance Monitoring: Track, analyze, and report on key performance indicators (KPIs) such as productivity, order fulfillment accuracy, on-time delivery, and safety metrics for the 3PL workforce.
Workforce Oversight: Work closely with 3PL site and shift managers to ensure the workforce is adequately staffed, trained, and performing according to contractual Service Level Agreements (SLAs) and internal company standards.
Issue Resolution: Proactively identify and resolve operational bottlenecks and service failures by coordinating with 3PL partners and internal teams.
Process Improvement: Drive continuous improvement initiatives at a regional level, focusing on optimizing warehouse processes, workforce efficiency, and cost reduction in collaboration with 3PLs.
Quality Assurance: Conduct regular operational audits and site visits to ensure 3PL operations meet all quality, safety, and compliance standards.
Communication & Collaboration: Facilitate effective communication between 3PL partners and internal stakeholders, including Quality, Procurement, and Supply Chain teams, to align on operational goals.
Reporting: Prepare and deliver performance reports and operational updates to senior management, highlighting regional performance, challenges, and action plans.
Problem-Solving: React with appropriate urgency to situations requiring a quick turnaround and demonstrate strong problem-solving skills to address unexpected issues. What We Need From You
任职要求：
Requirements and Qualifications
Education: Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
Experience: Proven experience in operations management.
Skills:
Operational Expertise: Deep understanding of logistics operations, including, picking, packing, and shipping. Food delivery experience as a nice to have.
Analytical Skills: Strong ability to analyze data, interpret KPIs, and identify trends to drive operational improvements.
Communication: Excellent interpersonal and communication skills to build and maintain strong relationships with partners and internal teams.
Adaptability: Ability to work effectively in a fast-paced, dynamic environment with strong attention to detail.
岗位亮点：
Join the innovation team to bring business models from zero to one to one-hundred, in a very dinamic fast pace environment
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