美团(meituan)招聘Training Coordinator – Incident Safety Operations
招聘职位：
Training Coordinator – Incident Safety Operations 搜索同类职位
部门介绍：
Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage!
岗位职责：
The Training Coordinator is responsible for leading and managing the training and development program for the Incident Safety Operations team. This includes the design, delivery, and continuous improvement of onboarding, refresher, and simulation training for analysts, specialists, and shift coordinators.
Key responsibilities include:
Designing and delivering structured training content for new hires and active team members
Leading onboarding programs, operational refreshers, and real-time simulation exercises
Ensuring training materials are aligned with operational policies, SOPs, tools, and strategic goals
Monitoring knowledge gaps and coordinating targeted upskilling and re-training plans
Collaborating with QA, Coordinators, and Analysts to collect feedback and continuously improve learning materials
Maintaining accurate, up-to-date, and scalable training documentation and resources
Tracking and reporting on training participation, learning outcomes, and performance impact
The Training Coordinator plays a critical role in enabling operational excellence, ensuring that all team members are well-prepared to respond to incidents with confidence, speed, and consistency.
任职要求：
Proven experience in training delivery, instructional design, or operational enablement
Strong understanding of operational workflows, risk handling, or customer safety processes
Excellent presentation and interpersonal communication skills
Highly organized, proactive, and detail-oriented, with a practical, hands-on approach
Ability to manage multiple training cycles across diverse operational teams and shifts
Experience with SOP documentation, learning management systems (LMS), or safety-related training is a plus
Availability for on-site work in São Paulo and engagement with shift-based teams
岗位亮点：
This role offers ownership of the training function in a mission-critical operational area. As Training Coordinator, you will directly influence the performance, confidence, and preparedness of all frontline team members in real-time incident response.
You will collaborate with cross-functional leaders, gain deep exposure to operational processes, and help drive continuous learning culture within the organization. This role offers a clear growth path into senior training, quality assurance, or operational leadership roles, along with the opportunity to design impactful learning strategies at scale.
Your work will be central to ensuring the operation remains consistent, high-performing, and ready to respond effectively at all times.
Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage!
岗位职责：
The Training Coordinator is responsible for leading and managing the training and development program for the Incident Safety Operations team. This includes the design, delivery, and continuous improvement of onboarding, refresher, and simulation training for analysts, specialists, and shift coordinators.
Key responsibilities include:
Designing and delivering structured training content for new hires and active team members
Leading onboarding programs, operational refreshers, and real-time simulation exercises
Ensuring training materials are aligned with operational policies, SOPs, tools, and strategic goals
Monitoring knowledge gaps and coordinating targeted upskilling and re-training plans
Collaborating with QA, Coordinators, and Analysts to collect feedback and continuously improve learning materials
Maintaining accurate, up-to-date, and scalable training documentation and resources
Tracking and reporting on training participation, learning outcomes, and performance impact
The Training Coordinator plays a critical role in enabling operational excellence, ensuring that all team members are well-prepared to respond to incidents with confidence, speed, and consistency.
任职要求：
Proven experience in training delivery, instructional design, or operational enablement
Strong understanding of operational workflows, risk handling, or customer safety processes
Excellent presentation and interpersonal communication skills
Highly organized, proactive, and detail-oriented, with a practical, hands-on approach
Ability to manage multiple training cycles across diverse operational teams and shifts
Experience with SOP documentation, learning management systems (LMS), or safety-related training is a plus
Availability for on-site work in São Paulo and engagement with shift-based teams
岗位亮点：
This role offers ownership of the training function in a mission-critical operational area. As Training Coordinator, you will directly influence the performance, confidence, and preparedness of all frontline team members in real-time incident response.
You will collaborate with cross-functional leaders, gain deep exposure to operational processes, and help drive continuous learning culture within the organization. This role offers a clear growth path into senior training, quality assurance, or operational leadership roles, along with the opportunity to design impactful learning strategies at scale.
Your work will be central to ensuring the operation remains consistent, high-performing, and ready to respond effectively at all times.
免责声明：
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